How To Complete KYC Verification on BiKi.com

A Guide on How To Complete your KYC on BiKi.com
A Guide on Completing your KYC on BiKi.com

If you are having difficulties completing your KYC Verification on BiKi.com, here is a guide to help troubleshoot and get you on your way!

Step 1: Login and click the avatar to go to your User Center, select Account List.

BiKi.com KYC Verification Step 1
BiKi.com KYC Verification Step 1
BiKi.com KYC Verification Step 1

Step 2: Under ID Verification, click Verification

BiKi.com KYC Verification Step 2

Step 3: Select your country and click ‘Confirm’

BiKi.com KYC Verification Step 3
BiKi.com KYC Verification Step 3
BiKi.com KYC Verification Step 3

Step 4: Enter all required information in the ‘Basic information’

BiKi.com KYC Verification Step 4
BiKi.com KYC Verification Step 4
BiKi.com KYC Verification Step 4

How to fill your basic information:

Certified ID Type: Select Passport / Driving license / Other legal documents. What you select must be what you submit otherwise the system will reject the submission. Note: Other legal document refers to a legal document that proves your personal identity, preferably a national ID card.

BiKi.com KYC Verification Step 4: Certified ID Type
BiKi.com KYC Verification Step 4: Certified ID Type
BiKi.com KYC Verification Step 4: Certified ID Type

First Name: This is your given name.
Example 1: If your full name is Mary Charlie Stamford then please enter Mary Charlie as first name.
Example 2: If your full name is Ryan Lee Choon Hoe then please enter Choon Hoe Ryan as first name.

Last Name: This is your surname.
Example 1: If your full name is Mary Charlie Stamford then please enter Stamford as last name.
Example 2: If your full name is Ryan Lee Choon Hoe then please enter Lee as last name.

ID No.: This is the document number of the Passport / Driving license / Other legal documents.

Click ‘Next’ to proceed

Step 5: At the ‘Upload ID photo’ page, upload the required photos according to the instructions provided.

1st photo: Front of your passport/driving license/national ID (that is, the page that shows your personal information + photo)
2nd photo: Back of your driving license/national ID. For passport, it will be the signature page.
3rd photo: Take a selfie of yourself holding your passport/driving license/national ID (show the front of your ID) and a piece of handwritten paper with the information:

  • Your full name as per your ID photo submitted
  • Date (this refers to the date that you are submitting for KYC)
  • Our domain name (this refers to ‘BiKi.com’)
  • A statement of personal responsibility; “All behaviors on this website is performed by myself and I am aware of all risks; and will take all legal consequences.
    Note: Scroll down to see a sample of how the handwritten paper should be written.
BiKi.com KYC Verification Step 5
BiKi.com KYC Verification Step 5
BiKi.com KYC Verification Step 5

A Sample of the Handwritten Paper (for 3rd photo upload) that you must hold it together with your ID when you take the selfie.

BiKi.com KYC Verification Step 5: Handwritten Note
BiKi.com KYC Verification Step 5: Handwritten Note
BiKi.com KYC Verification Step 5: Handwritten Note

Step 6: Click ‘Submit’ to complete your KYC submission.

Tips:
Our team will usually respond within 1 working day for KYC submitted within office hours.

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Founded in 2018 and headquartered in Singapore, BiKi is a global cryptocurrency exchange that provides blockchain technology and digital asset trading services