If you are having difficulties completing your KYC Verification on BiKi.com, here is a guide to help troubleshoot and get you on your way!
Step 1: Login and click the avatar to go to your User Center, select Account List.
Step 2: Under ID Verification, click Verification
Step 3: Select your country and click ‘Confirm’
Step 4: Enter all required information in the ‘Basic information’
How to fill your basic information:
Certified ID Type: Select Passport / Driving license / Other legal documents. What you select must be what you submit otherwise the system will reject the submission. Note: Other legal document refers to a legal document that proves your personal identity, preferably a national ID card.
First Name: This is your given name.
Example 1: If your full name is Mary Charlie Stamford then please enter Mary Charlie as first name.
Example 2: If your full name is Ryan Lee Choon Hoe then please enter Choon Hoe Ryan as first name.
Last Name: This is your surname.
Example 1: If your full name is Mary Charlie Stamford then please enter Stamford as last name.
Example 2: If your full name is Ryan Lee Choon Hoe then please enter Lee as last name.
ID No.: This is the document number of the Passport / Driving license / Other legal documents.
Click ‘Next’ to proceed
Step 5: At the ‘Upload ID photo’ page, upload the required photos according to the instructions provided.
1st photo: Front of your passport/driving license/national ID (that is, the page that shows your personal information + photo)
2nd photo: Back of your driving license/national ID. For passport, it will be the signature page.
3rd photo: Take a selfie of yourself holding your passport/driving license/national ID (show the front of your ID) and a piece of handwritten paper with the information:
- Your full name as per your ID photo submitted
- Date (this refers to the date that you are submitting for KYC)
- Our domain name (this refers to ‘BiKi.com’)
- A statement of personal responsibility; “All behaviors on this website is performed by myself and I am aware of all risks; and will take all legal consequences.”
Note: Scroll down to see a sample of how the handwritten paper should be written.
A Sample of the Handwritten Paper (for 3rd photo upload) that you must hold it together with your ID when you take the selfie.
Step 6: Click ‘Submit’ to complete your KYC submission.
Our team will usually respond within 1 working day for KYC submitted within office hours.
Follow us on:
English Telegram: https://t.me/BikiEnglish
Vietnam Telegram: https://t.me/BikiVietnam
Russian Telegram: https://t.me/bikirussia
Chinese Telegram: https://t.me/bikicoin